FAQ

Dream Sheets products are available through our own webshop. Dream Sheets are also available through the larger web shops such as Bol.com and Amazon.nl.

We ship our products worldwide!

Yes, that's possible. If you contact our customer service, we can let you know what the options are for shipping to this country.

Certainly, in this case please contact us via info@dreamsheets.nl. We can provide the total linen package for hotels, B2B's and healthcare institutions. We are happy to make a tailor-made offer for this.

Can happen! Our tip, please contact our customer service right away! We can often solve it for you immediately.

Once your order has been placed and paid, it cannot in principle be changed. If you contact our customer service, we can still change this for you if the order has not yet been shipped. You can always exchange an order within a period of 14 days. For more information, see our page Warranty & Return.

Yes, orders in the Netherlands over € 100 are delivered free of charge. If you want to have the product delivered abroad, additional costs may be involved, depending on the country.

Returns are possible within the trial period of 14 days. The costs for returning are for you.

Returns are possible within the trial period of 14 days. For detailed information, please visit:
Ordering & Returns

The product or packaging can be damaged during transport.

If you can already see that the package is damaged upon delivery, we advise you not to accept the package.

If it appears that the product is damaged upon receipt, please contact our customer service via info@dreamsheets.nl

We will always provide a suitable solution.

We accept most payment methods such as IDEAL and various credit cards including Visa, MasterCard and American Express. In addition, we also accept payments via Paypal and GooglePay.

It may be that your discount code is outdated. We work with discount codes, but a date is always linked to this. Old discount codes sometimes roam around on the internet and often the date has passed.

If a valid discount code is not recognized, please contact our customer service.

Choose the products you want to order and place them in your shopping cart.

On the right side of the screen you will find a field with "discount code". Enter your discount code here and press apply.

The discount amount is automatically deducted.

If you have any questions about your discount code or if you are not sure that it has been processed correctly, please contact us.

Yes, we recommend that you wash your Dream Sheets before using them.

Not only is this nice and fresh, but cotton can also shrink slightly. Our bedding is cut a little wider so it has the perfect fit after the first wash.

Modern washing machines wash hygienically clean at 30 or 40 degrees. Washing it hotter is not good for textiles and the environment.

For an extra white result we recommend the use of a "white" detergent. In addition, it is of course always important to sort the laundry properly by color.

For an extra soft result you can add a small amount of fabric softener.

Modern washing machines wash hygienically clean at 30 or 40 degrees. Washing it hotter is not good for textiles and the environment.

For colored bedding we recommend the use of a colored detergent.

For an extra soft result you can add a small amount of fabric softener.

Wash towels separately and do not overheat. This is better for the environment and your wallet. In addition, your towels will stay beautiful for longer.

In addition, do not use too much detergent and fabric softener.

Hotel linen must meet the highest standards. Not only in terms of quality, but also in terms of durability and wear resistance. Our linen meets the requirements of the top hotels worldwide. Unique is the combination of soft touch and wear resistance for professional use. In addition, all products are made with 100% organic & certified cotton.

A single size duvet cover is standard 140x200.

The standard size of a 2-person duvet cover is 200x200 / 220 cm.

Twin duvet covers are wider than standard 2-person duvets. With a size of 240X200 / 220 cm, suitable for twin beds of 160 or 180 cm wide.

All our collections are available in single, double and twin sizes. In addition, all our duvet covers have an extra long tuck-in strip.

If you have doubts about the size of your duvet, check the washing label. The size is often stated here. This way you can be sure that you order the right size duvet cover.

All Dream Sheets covers have an extra long tuck-in strip.

Cotton satin is 100% natural cotton and therefore also has the fine properties of cotton: it breathes and is moisture-absorbent.

However, a cotton satin duvet cover feels much softer and smoother than a 'normal' cotton duvet cover due to the special 'satin weave'.

The Monaco Collection is made with the very best quality 100% organic cotton satin and guarantees the ultimate 5-star hotel feeling in your bedroom. The fabric is extremely soft and feels wonderfully smooth. Most luxury hotels choose this collection for its ultimate comfort and appearance.

The New York Collection is made with 100% organic cotton satin and is available in 3 modern designs. The luxurious look immediately gives you the ultimate 5-star hotel feeling in your bedroom.

The Marrakesh Collection is made with 100% organic cotton satin. The shiny fabric guarantees the ultimate 5-star hotel feeling in your bedroom.

The Stockholm Collection consists of 5 beautiful pastel shades and is made with the highest quality 100% organic cotton. The fabric feels crispy, airy and wonderfully fresh.

Our collections are certified with a number of sustainability labels. GOTS and OCS / OCS Blended ensure the biological status of our textiles. Look for detailed information on our page about durability.

Hotel linen must meet the highest standards. Not only in terms of quality, but also in terms of sustainability. Our linen meets the requirements of the top hotels worldwide. Unique is the combination of soft touch and the wear resistance required for professional use. In addition, all products are made with 100% organic cotton.

Our line of bath linen is made with 100% organic cotton & GOTS certified.

Frequent washing keeps your towels clean and fresh, but this can also make them feel hard over time. Our collection of bath linen is specially made for use in hotels and therefore of extra sturdy quality. This keeps our towels feeling soft for longer, even after many washes.

If you like slightly harder towels, you can dry them in the air instead of in the dryer.

Towels can also feel hard from overuse of detergent and fabric softener. This will sit between the fibers of the fabric, making it feel harder. Overdosing detergent or fabric softener is therefore not only bad for the environment, but also for the textiles.

Do not wash your towels at too high a temperature and without overdosing detergent and fabric softener. This keeps your towels feeling nice and soft and it is also better for the environment. 

Drying your towels in the dryer after washing makes them feel really soft.

You can find our bath linen in the top hotels worldwide. Hotels choose Dream Sheets because of the combination of durable quality and the extremely soft fabric. In addition, all our products are made with 100% sustainable cotton.

Cotton is an agricultural product. To ensure that the cotton plants are not affected by insects, 'normal' cotton is heavily sprayed with all kinds of bad chemical pesticides.

Not good for the cotton crop, the environment, the cotton farmers and the local population.

The chemicals are increasingly depleting the soil and polluting groundwater and air. This makes cotton the most polluting agricultural product in the world.

Most of the chemical pesticides are used in cotton cultivation. About 16% of the pesticides for only 2.5% of the total agricultural area. That is why it is important that we draw more and more attention to organic cotton.

Organic cotton is not sprayed with chemicals and is therefore many times less harmful to people and the environment.

In our pursuit of a fully sustainable textile collection, we only choose suppliers who are certified with a number of sustainability labels. GRS stands for recycled textiles. GOTS and OCS / OCS Blended ensure the biological status of our textiles.

Our luxury bath linen collection has a Fairtrade Cotton label and complies with the OEKO-TEX® Standard 100 standard.

Fairtrade is the principle whereby everyone in the chain receives a fair price for its products. Our line of bath linen is Fairtrade certified. This means that farmers receive a fair price for their product.